“The Pharmaself24 saves time at the counter
and the pharmacy is a bit quieter.”
Roeland Böttger
Apotheek Ex Aqua, Lelystad
“The Pharmaself24 extends opening hours and makes the pharmacy more approachable. Availability of care must be good and fast. Nowadays there are more and more dual earners, making it difficult for them to pick up their repeat medication at the pharmacy. By using the pick-up machine, they can pick up the medication after work. This way, the delivery of medicines is faster and more flexible, so that you can offer your patient a better service.
At the same time, the machine ensures the efficiency of the employees; fast where possible, slow where necessary. The Pharmaself24 saves time at the counter and the pharmacy is a bit quieter. This allows us to take more time for the patient who needs personal attention, such as discussing or counselling. On the other hand, the threshold for patients to ask questions is lower, they feel no time pressure to hurry because there is no overcrowded waiting area.
Good pharmaceutical care is what we strive for in the pharmacy and the use of the Pharmaself24 helps us with this.”
Şahin Heijnemans
Apotheek Heyhoef, Tilburg
“The Pharmaself24 is ideal for people who work all week. The pharmacy closes at 5.30 pm and most people just don’t make it. By using the Pharmaself24, they can pick up their medicines at their leisure after working hours. During working hours we notice that the waiting time is shortened by using the Pharmaself24. Customers are very pleased that there is a solution for the long waiting times. It is much less busy at the counter, so there is more time for the other patients who do come to collect their medication at the counter. Some patients require more attention, it is very nice that you now have the time to give this attention.
The reactions within the team is also very positive! It takes some investment in the beginning to make good use of it; informing patients and training your employees, but this investment pays for itself. It really is a timesaver.”
“Customers are very pleased that there is a
solution to the long waiting times.”
READ MORE CASE STUDIES
HMI Pharmacy in Kirkham, Lancashire
The Health Dispensary in Neath, South Wales
Well Pharmacy in Manchester
The Medical Centre in Driffield, Yorkshire
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Give us a call or send an email. Feel free to contact us for any information or request about Pharmaself24. We will reply as soon as possible.
